Returns & Exchanges

At Eurofood Wholesale, we prioritize the freshness and quality of our products; if you receive goods that are damaged or do not meet our standards, we offer a streamlined return process to ensure your inventory remains optimal.

Return Process

• 1.
  Report Discrepancies

  Notify our customer service team within 24 hours of delivery regarding any damaged, expired, or incorrect food items.

• 2.
  Provide Documentation

  Submit clear photographs of the product labels and the specific issues, along with your original invoice number for verification.

• 3.
  Awaiting Authorization

  Our quality control team will review your claim and provide a Return Merchandise Authorization (RMA) number within two business days.

• 4.
  Refund or Credit

  Once approved, we will issue a credit note to your account or process a refund to your original payment method, excluding perishable items handled outside of temperature requirements.